Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Transaction

Hi I rang yesterday agreed a date and payment dates as am financially difficulties and you have tried to take money out and have gave me a bank charge

Where is my order?

.

Payment

I paid my bill for this month early but today is the due date for the payment, my banks now in overdraft because it says I have a payment due but I’ve already paid this months bill?

Bill

Hi, Please can you tell me why my phone bill is so high? I have it capped son I can go over the usual cost.

Can I a get a new device or plan for a member of my family?

Hello I was wondering if I can get a new device ,plan for a member of my family? Appreciate your support. Best RegardsNajaf Aryanfard

Resolved! USA data

I am currently billed for the following: Custom Plan Set 5 Airtime PlanO2 International Bolt On Will I be able to use my unlimited data in the USA, Canada and Mexico when I go away next month?

No data

I have not had any data for the last 4 weeks and I pay £10 a month

Changed tariff

I have a sim 1 card only. I increased my tariff and it says sim 02 only. Does that mean my new tariff won't work?

eSim processing

I received an upgrade last week with an eSim. The transfer worked however there was a fault on the device so I returned to store for them to replace on Wednesday. They gave me a physical sim card but evidently ordered an eSim as well for reasons unkn...

Resolved! Sim lost

Hi how do I get a new sim with the same number , my grandsons phone fell in to water and lost , so can’t log in as wants to send code to phone we no longer have ?!

O2

Forum Posts