Switch to 02

[Mef]

What is the progress with my Pac please? I'm switching from Vodafone to yourselves

[Cleoriff]

@Mef 

We would have no idea on the forum sorry.

Call O2 and ask Guide: Coronavirus Community Help and Support 

https://www.o2.co.uk/help/device-and-sim-support/how-to-keep-your-mobile-number