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Level 1: Joiner
Posts: 1
Registered: ‎02-09-2020

Swapping number from different networm

[ Edited ]

I have swapped to o2 from EE. At time of purchasing new sim I gave a PAC number so that i could keep my existing number. However this hasn't happened. I submitted request again today but apparently can take up to 2 days

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Posts: 105,730
Topics: 554
Solutions: 13,920
Registered: ‎04-04-2012

Re: Swapping number from different network

[ Edited ]

@Paul22 

Number ports for all networks are handled by a 3rd party company and the quoted time is 48 hours from request.

edit to fix title.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Community Manager
Posts: 7,628
Registered: ‎23-07-2014

Re: Swapping number from different networm

Hi @Paul22 , hope you're having a nice Friday. Please do keep us posted on how you get on with the number port. thumbsup

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