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Swapping number from different networm

Paul22
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on ‎02-09-2020 18:32 - last edited on ‎02-09-2020 19:03 by Moderator

on ‎02-09-2020 18:32 - last edited on ‎02-09-2020 19:03 by Moderator

I have swapped to o2 from EE. At time of purchasing new sim I gave a PAC number so that i could keep my existing number. However this hasn't happened. I submitted request again today but apparently can take up to 2 days

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MI5
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‎02-09-2020 18:38 - edited ‎02-09-2020 18:39

‎02-09-2020 18:38 - edited ‎02-09-2020 18:39

@Paul22 

Number ports for all networks are handled by a 3rd party company and the quoted time is 48 hours from request.

edit to fix title.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Marjo
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on ‎04-09-2020 11:29

on ‎04-09-2020 11:29

Hi @Paul22 , hope you're having a nice Friday. Please do keep us posted on how you get on with the number port. thumbsup

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