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Swap Sim cards

AW1
Level 1: Joiner
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on ‎20-11-2020 16:49

on ‎20-11-2020 16:49

I am a new customer to O2. 

 

Have received sim card .  Cannot get hold of anyone to speak to just need help before I start in how to transfer over to O2 from my Talk Talk sim card, keeping my existing number.   I gave the PAC code to O2 when I signed up for the deal.  

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MI5
Level 94: Supreme
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on ‎20-11-2020 17:02

on ‎20-11-2020 17:02

@AW1 

Send the form here again https://www.o2.co.uk/help/device-and-sim-support/how-to-keep-your-mobile-number

You will receive a text back confirming a change date, but nothing will happen over the weekend.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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