Solved: Strange text from ‘O2’

MikeJH · ‎03-08-2020

Hi,

I got a text from 07415321247 stating a block was initiated on my account and services due to unusual activity. Asking me to visit a website that doesn’t look safe, to verify my details and lift a pending block. Can you confirm if this is legitimate or not? Thanks.

MI5 · ‎03-08-2020

@MikeJH

It's a scam.

Block the number and ignore it.

Forward the text to 7726 so O2 can investigate it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎03-08-2020

@MikeJH

It's a scam.

Block the number and ignore it.

Forward the text to 7726 so O2 can investigate it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Martin-O2 · ‎06-08-2020

You did the right thing double checking this @MikeJH. Please follow the above advice and report the text and let us know if you have any further questions.

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