Strange prices per text

[Anonymous]

Hi there,
I don't understand why on my bill a text message from Uk to Poland appears at £0.167 per text. The customer service person told me it was 20p. So where did this strange 3 digit decimal came from? And the call cost at £8.345 I was a bit confused whether it was means £8 or 8K lol

[Cleoriff]

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@Anonymous wrote:
Hi there,
I don't understand why on my bill a text message from Uk to Poland appears at £0.167 per text. The customer service person told me it was 20p. So where did this strange 3 digit decimal came from? And the call cost at £8.345 I was a bit confused whether it was means £8 or 8K lol

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Hi @Anonymous this was probably the figure shown without vat added....

[adamtemp64 · Accepted solution]

All o2 charges are to 3 decimal places ex vat on your bill see 2.5 http://www.o2.co.uk/termsandconditions/mobile/our-latest-pay-monthly-tariff-terms

same will apply to texts as it is international out of bundle 

[MI5]

You need to add vat.

[Anonymous]

Thank you. I just needed to understand what was shown

[jonsie]

16 plus vat is 20p @20% vat....@Anonymous% vat....