Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! O2 to O2 calls

Calls from O2 to O2Are these calls free.

Resolved! PAC Code

How long does it take to get a PAC code? I tried to call on Monday but after waiting over half an hour tried live chat instead. Following lots of messages I eventually got put into the contract queue...40 mins later I eventually get answered. I reque...

Resolved! O2 yearly upgrade programme

Anyone know if you have to take the iPhone box in with you, when you trade in your old iPhone? Ty!

Resolved! O2 Employee Perk 25% discount

Hi I have recently refreshed my O2 contract on 26th Oct and want to know how to apply the employee perk of 25% through working for Natwest/RBS group

Resolved! DO NOT RENEW MY CONTRACT

I gave up waiting on 202 for an adviser after 12 minutes ! Please do NOT renew my contract beyond 5th January. Please supply a PACK Number so that I can retain [removed] George Brown

Migration reversal

I recently requested a number swap on 2 of my contracts. It was done incorrectly. Only 1 migrared and my other contract was disconnected! Ive rang customer service many times since Dec 1st and it was suggested that the best plan if action would be to...

iPhone 6 won't switch on...no phone so no banking/business etc...emergency..they send me a replace t

iphone 6 won't switch on....run a business....no proper help...am sent a very old phone, what am i supposed to do with it??? No help to get my phone replaced...on contract, this is not what I am paying for........really disapointed thus far.........t...

Resolved! Charges on bill for calls not made

Not sure if anyone is having a similar experience to myself, but I am having charges on mobile bills going back the past 2-3 months for calls to a mobile number that I don't know and is not saved in my phone. According to the T&C's the number should ...

Resolved! Keep my number

How can i, keep my number? I ordered a new phone and a new contract from O2, my old number are from giffgaff.

Resolved! Confused about pay as you go and bolt ons

Hi, I am on a pay as you go where I pay £10.00 per month and this includes free calls, texts and data. A couple of week ago I ran out of data allowance, so I bought a £2.00 bolt on, but I had to put £10.00 on as O2 would not except anything less. How...

O2

Forum Posts