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Anonymous
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I am trying to add a spend cap to 1 of my accounts, it would seem that the only way to do this is to start a conversation….what an absolute pathetic method of communication..this takes the biscuit for being the biggest waste of space on the entire site..over 2 hours ago I started my conversation, then I waited the green ticks appeared immediately and the nothing…no indication of when it will be dealt with or even if there is anyone there to deal with it, no periodic notification stating the it will be dealt with…nothing..I have 4 accounts with O2 this experience is making me question the point in keeping them with a company!

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MI5
Level 94: Supreme
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@Anonymous 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

Guide: Spend caps on O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 127071 Posts
  • 614 Topics
  • 21943 Solutions
Registered:

@Anonymous 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

Guide: Spend caps on O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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jonsie
Level 94: Supreme
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Short and sweet

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