Spend cap

[Alley77777]

For some reason I have had a 15 pounds spend cap put on my account, when I phone O2 they insist there is no spend cap on my account, but there clearly is as it will only let me spend 15 pounds a month. I've had the contract 4-5 months. Can anyone she'd any light on this please?

[jonsie · Accepted solution]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this