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Spend Cap - Bolton

CharlotteS82
Level 1: Joiner
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on ‎06-10-2020 10:42

on ‎06-10-2020 10:42

I have a zero spend cap but have purchased at 500MG bolt on but its not working ??? Any ideas?? 

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Cleoriff
Level 94: Supreme
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on ‎06-10-2020 10:51

on ‎06-10-2020 10:51

Hi @CharlotteS82 

You need to contact O2. All numbers in this guide Guide: Coronavirus Community Help and Support 

Veritas Numquam Perit

Girl in a jacket
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MI5
Level 94: Supreme
In response to Cleoriff
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on ‎06-10-2020 10:54

on ‎06-10-2020 10:54

@CharlotteS82 

A spend cap will not stop you buying a bolt on.

Have you rebooted your phone?

Guide: Spend Caps & Charge to Mobile on O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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