Solved: Re: Sony Xperia 5 11

JamieRichardson · ‎26-03-2021

I've just got the Xperia 5 2 on contract.ive been a Sony fan since the Walkman version back in the 2000s. But where are the headphones with this one,it's the first time I've had a phone from Sony without them,is this normal with this version?

MI5 · ‎26-03-2021

@JamieRichardson

It's common practice for manufacturers to no longer supply headphones and or chargers.

It's a "green" incentive to save waste.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎26-03-2021

@JamieRichardson

It's common practice for manufacturers to no longer supply headphones and or chargers.

It's a "green" incentive to save waste.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎26-03-2021

@MI5 wrote:
@JamieRichardson
It's common practice for manufacturers to no longer supply headphones and or chargers.
It's a "green" incentive to save waste.

...and money!

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

O2

Sony Xperia 5 11

Cancelling subscrption

Not renewing my contract

3G switch off

no service after porting number

Phone Upgrade