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'Something went wrong' when trying to order Pay Monthly SIM

LU7
Level 1: Joiner
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Hello there,

 

I am an existing O2 customer with a PAYG mobile number. I have been trying to take out a new contract and move my existing mobile number from Three to O2. On the checkout page I am asked whether I am a new or existing customer. After clicking on existing customer and logging in, I keep receiving a general ‘Something went wrong’ error page. I have tried many times over the past hour but can’t get any further than this.

 

Please could someone assist?

 

Many Thanks.

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Bambino
Level 78: King of Kings
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@LU7 If you message O2 via social media they should be able to help you:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)

I DO NOT WORK FOR O2



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Bambino
Level 78: King of Kings
  • 19876 Posts
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  • 2846 Solutions
Registered:

@LU7 If you message O2 via social media they should be able to help you:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)

I DO NOT WORK FOR O2



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LU7
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Thank you! Have sent O2 a Facebook message 😀

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