Solved! Go to Solution.
Another thread here about the same scam @Anonymous
Contact details here along with an email address. Get in touch and ask to be unsubscribed http://www.snack-games.com/static-page/terms?auth_return=1&SESSID=toehq9NKj11qV-gmmumWL3lTxe6MEGKoMXAsAy-ZReA&alias=&operator=&GUID=20170920-ALIAS-096c98d0-3792-4d25-935d-692f873a015b
*The Game Is On*
Hey @Anonymous! Sorry to hear that you've received unwanted charges to your bill. Please do follow the advice above from our helpful members @MI5 and @Cleoriff to get it sorted out and let us know how you get on.
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I have the same problem with snackgames I unwittingly clicked an advert on Facebook due to my phone being unlocked in my pocket and boom... 2 years now of £2.99 a week in charges! I'm fuming, snack games don't respond or talk to me and Facebook don't want to know, o2 are as helpful as chopsticks to eat soup 😩 I'm at a loss. It seems as if this daylight robbery is practically legal.
I have to also point out that I have never played a single snack game in my life or even heard of them before they started helping themselves to my money each week...I'm at a loss, any help would be extremely welcomed 🙏
I suppose there must be a money amount limit to how much money they can charge people for this sort of thing, or they would be charging people £100 a week if they could get away with it.
There must be some sort of way to dispute these transactions, but most people just can't be bothered and these companies know that to be the case.
@Grumpyoldman It was lucky you didn't accidentally buy a spaceship or something instead.
Premium rate scams are just a way to fleece people out of money @Grumpyoldman.
There are some help guides here on the community, through o2 and 3rd party - links below.
3rd party - https://payforitsucks.co.uk/
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
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