Solved: Simplicity No Allowance

Anonymous · ‎12-11-2012

I am on Simplicity No Allowance Pay as you go, Sometimes I do not use my Mobile for two to three days and yet I get a text saying I will not have to pay anymore for using data on my phone today, But £1 is taken from my balance every day, Nowhere in Simplicity does it say this. Can anyone help with this please.

MI5 · ‎12-11-2012

Turn off mobile data on your phone settings.. Your phone is connecting to data and downloading app updates. The cost is the standard data charge if you don't have a data package.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎12-11-2012

Turn off mobile data on your phone settings.. Your phone is connecting to data and downloading app updates. The cost is the standard data charge if you don't have a data package.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Anonymous · ‎12-11-2012

Or get a tariff with data package and really enjoy the true capabilities of your smartphone.

Anonymous · ‎13-11-2012

Thanks MI5, Problem solved, All down to your excellent advice. I have changed my name to Pegasus-2

Anonymous · ‎13-11-2012

Thanks bandofbrothers for your reply, I will find a new and better tariff. I have changed my name to Pegasus-2

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