Solved: 'My o2' won't let me pay?

Anonymous · ‎13-11-2012

I am trying to pay off a bill online, but when I go to check/pay bill, it just tells me my number and name. Can anyone offer insight onto this? Does the website have a bug?

Thanks

perksie · ‎13-11-2012

You could try a different browser but if that doesn't help you can pay it over the phone.

See "Contact us" at the bottom of the page for the number.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

View solution in original post

perksie · ‎13-11-2012

You could try a different browser but if that doesn't help you can pay it over the phone.

See "Contact us" at the bottom of the page for the number.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

jonsie · ‎13-11-2012

There are a lot of people having problems with My O2 and customer service are dealing with it on a personal basis so you will need to speak to them. Better phoning than using Chat for problems like this.

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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