on 04-10-2025 21:17
Hi, I have received emails tonight about a sim swap and a change to my contract. I haven’t requested anything at all. I also now have no phone signal. Does anyone have any idea as I can’t speak to anyone until the morning.
04-10-2025 21:23 - edited 04-10-2025 21:25
04-10-2025 21:23 - edited 04-10-2025 21:25
You should contact O2 as soon as possible, @Niknak1508 - numbers in here available from 8am Guide: How to find help & contact O2
And Social Media may still be available now, 21:23.
This has links to relevant info in your likely situation: https://community.o2.co.uk/t5/Discussions-Feedback/What-is-SIM-swap-fraud-and-what-are-the-signs/m-p...