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Sim only deal upgrade

Charlieboyoo
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Hi everyone need a bit of advice,been on a sim only deal since 26/11/18 and the plan doesn’t suit me anymore.im not using the data.Ive seen I can get better sim only deals elsewhere and not tied in.If I correct can I upgrade to a 30day sim only plan so I can leave?or do I need to pay the contract or do a refresh deal?
When I spoke to a guy in o2 earlier he wasn’t very helpful.
Thanks
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MI5
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@Charlieboyoo @Yes if you are given the option to upgrade to a 30 day you can do that then give notice. 

Some customers have this option but it depends on your history with O2. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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Cleoriff
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Hi @Charlieboyoo 

 

If you are on a 12month Sim only deal you have 2 choices really.

Either pay off what you owe on the remaining contract, or upgrade to a Refresh deal

 

Hope that helps

Veritas Numquam Perit

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Charlieboyoo
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When I was checking on the my o2 app it was letting me chose a 30day tariff.
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MI5
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@Charlieboyoo @Yes if you are given the option to upgrade to a 30 day you can do that then give notice. 

Some customers have this option but it depends on your history with O2. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Bambino
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@Charlieboyoo  If you upgraded to a Refresh deal you would have to pay off what you owe on the device if you wanted to leave, which would be more expensive than just paying off your current sim only contract.

You should also check how good your coverage would be with another network before you switch. A better deal pricewise might not be so good if you don't get a decent signal in the places you frequent most. Try the Pay & Go sims from the other networks before you commit to one.

I DO NOT WORK FOR O2



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Charlieboyoo
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That’s a very good point.
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Cleoriff
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@Charlieboyoo 

Interesting you mention about being given the option of changing to a 30 day sim only?

I am on a 12 month sim only and have been for the last 4 years. I have never been given that option and I assure you my credit rating with O2 is excellent.

I've just checked again and that option isn't there.

Veritas Numquam Perit

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Charlieboyoo
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I seen it on the my o2 app.thats why I was a bit surprised
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Cleoriff
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Well if you have that option then that's the best one to go for @Charlieboyoo 

Note to self: Find out why I haven't got the same one? wink

Veritas Numquam Perit

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MI5
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Probably because you've only been PAYG and SIMO.
As I said, it depends on your history, not your credit rating.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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