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Phethi
Level 1: Joiner
  • 1 Posts
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I upgraded last Friday and today my sim is not working ! I have no land line

My number is (REMOVED)

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Cleoriff
Level 94: Supreme
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@Phethi 

You need to contact O2 Use social media on Instagram https://o2uk.co/O2CIG), Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW). 

Or Skype to call Guide: A Guide to Skype 

Guide: How to find help & contact O2 

Veritas Numquam Perit

Girl in a jacket
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Cleoriff
Level 94: Supreme
  • 123914 Posts
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  • 7496 Solutions
Registered:

* Flagged to remove phone number

Veritas Numquam Perit

Girl in a jacket
Message 3 of 4
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MI5
Level 94: Supreme
  • 146005 Posts
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Registered:

@Phethi 

Use your old sim in the new phone or do a sim swap to activate your new sim.

Guide: Sim Swap: a mini guide 2017 update 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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