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Sim card

Phethi
Level 1: Joiner
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on ‎18-04-2024 08:51 - last edited on ‎18-04-2024 09:04 by Community Manager

on ‎18-04-2024 08:51 - last edited on ‎18-04-2024 09:04 by Community Manager

I upgraded last Friday and today my sim is not working ! I have no land line

My number is (REMOVED)

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Cleoriff
Level 94: Supreme
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‎18-04-2024 08:58 - edited ‎18-04-2024 08:58

‎18-04-2024 08:58 - edited ‎18-04-2024 08:58

@Phethi 

You need to contact O2 Use social media on Instagram https://o2uk.co/O2CIG), Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW). 

Or Skype to call Guide: A Guide to Skype 

Guide: How to find help & contact O2 

Veritas Numquam Perit

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Cleoriff
Level 94: Supreme
In response to Cleoriff
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on ‎18-04-2024 08:59

on ‎18-04-2024 08:59

* Flagged to remove phone number

Veritas Numquam Perit

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MI5
Level 94: Supreme
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on ‎18-04-2024 09:18

on ‎18-04-2024 09:18

@Phethi 

Use your old sim in the new phone or do a sim swap to activate your new sim.

Guide: Sim Swap: a mini guide 2017 update 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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