cancel
Showing results for 
Search instead for 
Did you mean: 

Sim Only Joining Query ?

myself123
Level 1: Joiner
  • 7 Posts
  • 4 Topics
  • 0 Solutions
Registered:

Can anybody help with the following questions:

 

Is it possible to speak to an agent via the virtual chat bot , as it seems impossible 

Is port in next day if done next working day

What is the EU roaming limit 

Do they have Wi-Fi and 4g calling

When does the contract start, on the day you order or when you put the SIM card in your phone

I assume if you're not happy you can cancel with in the first 14 days

Do they allow three-way calling

 

Sorry for all the questions never switched before

TIA slight_smile

Message 1 of 4
602 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 145098 Posts
  • 635 Topics
  • 27832 Solutions
Registered:

@myself123 wrote:

Can anybody help with the following questions:

 

Is it possible to speak to an agent via the virtual chat bot , as it seems impossible 

Is port in next day if done next working day

What is the EU roaming limit 

Do they have Wi-Fi and 4g calling

When does the contract start, on the day you order or when you put the SIM card in your phone

I assume if you're not happy you can cancel with in the first 14 days

Do they allow three-way calling

 

Sorry for all the questions never switched before

TIA slight_smile


@myself123 

1 - Occasionally but generally useless at best.

2 - Next day if requested Monday to Thursday, however, seems to be taking 48 hours lately.

3 - 25gb per billing cycle Roaming in Europe | Pay Monthly | Help | O2

4 - Yes

5 - The day your order is approved

6 - Yes

7 - Yes 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>

View solution in original post

Message 2 of 4
587 Views
3 REPLIES 3

MI5
Level 94: Supreme
  • 145098 Posts
  • 635 Topics
  • 27832 Solutions
Registered:

@myself123 wrote:

Can anybody help with the following questions:

 

Is it possible to speak to an agent via the virtual chat bot , as it seems impossible 

Is port in next day if done next working day

What is the EU roaming limit 

Do they have Wi-Fi and 4g calling

When does the contract start, on the day you order or when you put the SIM card in your phone

I assume if you're not happy you can cancel with in the first 14 days

Do they allow three-way calling

 

Sorry for all the questions never switched before

TIA slight_smile


@myself123 

1 - Occasionally but generally useless at best.

2 - Next day if requested Monday to Thursday, however, seems to be taking 48 hours lately.

3 - 25gb per billing cycle Roaming in Europe | Pay Monthly | Help | O2

4 - Yes

5 - The day your order is approved

6 - Yes

7 - Yes 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>
Message 2 of 4
588 Views

myself123
Level 1: Joiner
  • 7 Posts
  • 4 Topics
  • 0 Solutions
Registered:

Many thanks for taking the time to respond slight_smile

Message 3 of 4
581 Views

MI5
Level 94: Supreme
  • 145098 Posts
  • 635 Topics
  • 27832 Solutions
Registered:

@myself123 

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>
Message 4 of 4
573 Views