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on 23-06-2020 21:07
The phone now does not pick up any signal. However, it does when I put my SIM in. No issue with the phone.
I’ve seen O2 need to update some setting when moving from an Android device to an iPhone. However, it is impossible to get anyone in O2 support at this time. I’ve also seen there is a separate o2 site for swapping your SIM but not sure how this can work when it states security texts are sent to confirm the process. No signal means no texts.
Any advice welcome as it appears o2 are out of contact.
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on 23-06-2020 21:13
The settings need to be updated for data but that won't stop the signal completely.
It sounds like a new sim is needed so call O2.
All numbers here Guide: Coronavirus Community Help and Support
The best number to get through seems to be
0800 587 4005
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on 23-06-2020 21:13
The settings need to be updated for data but that won't stop the signal completely.
It sounds like a new sim is needed so call O2.
All numbers here Guide: Coronavirus Community Help and Support
The best number to get through seems to be
0800 587 4005
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 23-06-2020 21:27
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on 23-06-2020 23:20
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on 23-06-2020 23:20
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on 23-06-2020 23:24
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on 23-06-2020 23:24
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.