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Accepted Solutions
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It may be possible for a store to do a sim swap for you if your account is active, but ideally you'll need to wait for the post.
You'll need to take ID though to prove who you are.
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- 145040 Posts
- 635 Topics
- 27831 Solutions
It may be possible for a store to do a sim swap for you if your account is active, but ideally you'll need to wait for the post.
You'll need to take ID though to prove who you are.
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You could end up with two then
Give O2 a call
Numbers here Guide: Coronavirus Community Help and Support
Advice from an O2 Guru regarding a way to get through:
If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to an advisor.
Press Upgrade, Lost/Stolen or Fraud if you have to.
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You're welcome
