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Sim Card only upgrade

Ruth57
Level 1: Joiner
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on ‎08-07-2020 13:23

on ‎08-07-2020 13:23

Hi, I have upgraded my sim only contract, and the instructions say to back up all my photos, emails ect. before inserting my new sim card.  why do i have to do this, will it be a different number?

Ruth

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Bambino
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In response to O2Karl
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on ‎08-07-2020 13:59

on ‎08-07-2020 13:59

@Ruth57 It's always a good idea to back up your phone. Here are links how to do that.

https://support.google.com/android/answer/2819582?hl=en

https://support.apple.com/en-us/HT203977

I DO NOT WORK FOR O2



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MI5
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on ‎08-07-2020 18:44

on ‎08-07-2020 18:44

You're welcome @Ruth57 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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