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Signing the contract?

Izabela00
Level 1: Joiner
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I recently made a new contract with O2.. Everything got accepted but didnt got any more information after that. I called O2 to ask whats going on and the guy said that they sent me a link to sign the contract (but I did no receive anything (I checked spam as well) ) so I ask him if he can re-send this to me and he said no and that he have to cancel my order and i have to make a new one and then he hang up on me... I made a new order but I still did no receive any link to sign the contract (so I am gonna have the same issue again?)  My old order has been no cancelled yet...not sure what to do?

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Enlli
Level 66: Unequalled
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Looks like you should contact the sales team as they can help with that –

you can call them on 0800 081 0255, free from any phone or landline or via Guide: A Guide to Skype - best time to try calling is around 08:10am.

 

Or message them on Social Media if you can - on Facebook (https://o2uk.co/O2CFB) , 

 Twitter (https://o2uk.co/O2CTW) or 

 Instagram (https://o2uk.co/O2CIG)

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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