cancel
Showing results for 
Search instead for 
Did you mean: 

Signing the contract?

Izabela00
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I recently made a new contract with O2.. Everything got accepted but didnt got any more information after that. I called O2 to ask whats going on and the guy said that they sent me a link to sign the contract (but I did no receive anything (I checked spam as well) ) so I ask him if he can re-send this to me and he said no and that he have to cancel my order and i have to make a new one and then he hang up on me... I made a new order but I still did no receive any link to sign the contract (so I am gonna have the same issue again?)  My old order has been no cancelled yet...not sure what to do?

Message 1 of 4
1,619 Views
3 REPLIES 3

Enlli
Level 70: Enigma
  • 9971 Posts
  • 93 Topics
  • 1922 Solutions
Registered:

Looks like you should contact the sales team as they can help with that –

you can call them on 0800 081 0255, free from any phone or landline or via Guide: A Guide to Skype - best time to try calling is around 08:10am.

 

Or message them on Social Media if you can - on Facebook (https://o2uk.co/O2CFB) , 

 Twitter (https://o2uk.co/O2CTW) or 

 Instagram (https://o2uk.co/O2CIG)

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 2 of 4
1,613 Views

CinthiaStocco
Level 1: Joiner
  • 4 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I'm in the same situation,  I lost 2 days of my work because their told me the phone will arrive on 6th and today I need to do everything again , now I don't know where to find this page to sign , but that will cost then a lot if the phone not with me tomorrow 

Message 3 of 4
199 Views

Enlli
  • 9971 Posts
  • 93 Topics
  • 1922 Solutions
Registered:

@CinthiaStocco As the original post is over a year ago I assume @Izabela00 got things sorrted.

Only suggest you follow the advice in my post earlier in the thread

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 4 of 4
176 Views