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Signal interruption in NG14 postcode

TWM
Level 1: Joiner
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For several weeks both my phone and my wife's have experience a swarking sound (heard too by the other call participant) a few seconds before the call drops out. Happened 3 times in one 5 minute call this morning. Reported and O2 say the signal is fine, which it certainly is not.

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Cleoriff
Level 94: Supreme
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Hi @TWM  Have you checked your service status here https://status.o2.co.uk/?

It seems ok when I have checked

NG 14.JPG

Have a look at this thread and see if you can find help here

https://community.o2.co.uk/t5/How-to-Guides/How-can-I-sort-out-my-network-issues/ba-p/1014088

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 122814 Posts
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  • 7466 Solutions
Registered:

Hi @TWM  Have you checked your service status here https://status.o2.co.uk/?

It seems ok when I have checked

NG 14.JPG

Have a look at this thread and see if you can find help here

https://community.o2.co.uk/t5/How-to-Guides/How-can-I-sort-out-my-network-issues/ba-p/1014088

Veritas Numquam Perit

Girl in a jacket
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MI5
Level 94: Supreme
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Download the MyNetwork app and keep reporting the fault at your location.
Try and get others to do it too https://www.o2.co.uk/apps/my-network
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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