Solved: Screen pop up messages

cjf2020 · ‎07-10-2020

I have a Galaxy S10+. Only owned it for a few months but every time the phone puts up a message on screen, such as "1 email deleted", this message will not disapear unless you re-set the phone. Is the phone faulty, what can be done to fix this very annoying issue.

madasaf1sh · ‎07-10-2020

@cjf2020

I would recommend a full factory reset of the device, as it sounds like the notification service on the S10+ isnt clearing down.

If that doesnt work, then I would contact Samsung Support via their website at https://www.samsung.com/uk/support/livechat/

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

View solution in original post

MI5 · ‎07-10-2020

@cjf2020

Have you tried swiping the message away or clearing it in the notification pull down menu?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

cjf2020 · ‎07-10-2020

Yes, tried both those options and still no joy

madasaf1sh · ‎07-10-2020

@cjf2020

I would recommend a full factory reset of the device, as it sounds like the notification service on the S10+ isnt clearing down.

If that doesnt work, then I would contact Samsung Support via their website at https://www.samsung.com/uk/support/livechat/

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

cjf2020 · ‎07-10-2020

Thanks for your suggestions, was reluctant to factory re-set but will give it a try

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