Scam?

[YvonneC]

Received a message from 07385724542 which said O2 was unable to process my latest bill and I should update my payment information via <Link Removed>

I haven't changed anything with my DD or bank and, of course, I can't get in touch with anyone at O2 so thinking this could be a scam.  

Anyone had anything similar or can tell me how to get in touch with O2 to check this out? I'd really appreciate it

[O2Karl]

Hi @YvonneC 

Thanks for flagging this it is a known scam we are aware of this. Thank you for sharing!

If you could forward the text message, including phone number or company name, to 7726. It won’t cost you anything and it means we can investigate the sender.

Have great evening! 

[Cleoriff]

Hi @YvonneC 

It’s a scam and has been reported frequently on here.

Block the number and do not follow any links.

Forward the scam text to 7726 - It's free.

Other ways to report here including Action Fraud website

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice

How to block a number:

https://www.samsung.com/us/support/answer/ANS00062352/

https://support.apple.com/en-us/HT201229