Solved: Samsung not syncing emails.

Judesman · ‎06-04-2020

I am not sure if this is one for Samsung or O2 but any help appreciated. I have two email addresses btinternet (Default) and Outlook. I haven't had a problem for three years when it was set up but now I have discovered that my Outlook emails have not synced since 8th March. Most of my emails are dealt with on a desktop that is linked to mobile. BT syncing fine but problem with Outlook. Settings look OK but I am not much of a techie so not really sure what I should be looking for. There aren't any email records, inbox or sent on the phone even from before last sync. Help please.

MI5 · ‎06-04-2020

Try deleting the account then go through the set up routine again.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎06-04-2020

Try deleting the account then go through the set up routine again.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Judesman · ‎06-04-2020

That seems to have worked, many thanks.

MI5 · ‎06-04-2020

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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