Solved: Samsung buds

SF2 · ‎27-09-2021

I have called on Saturday 25th September and got a upgrade to samsung galaxy s21. I was told that I could claim the samsung buds for free from their website, however while am trying to claim them its asking for the IMEI1 number which I don't have.

MI5 · ‎27-09-2021

@SF2

You can't claim until you receive your device.

https://www.samsung.com/ie/galaxy-s21-buds-offer/terms/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎27-09-2021

@SF2

You can't claim until you receive your device.

https://www.samsung.com/ie/galaxy-s21-buds-offer/terms/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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