SMS over O2 WiFiCall - Plans to enable the service

alienated · ‎29-06-2020

As much as there is no support to provide SMS over WiFi (the same way as EE and Three do), I would like to know if there are plans to implement such functionality before the end of this year?

I am based in a shielded office where WiFi calling is the only option. By relying on many services where SMS is playing a big role (i.e. banking, 2FA), I am now unable to use those services fully. If the situation will not change, I will be forced to transfer all numbers to a provided which can support SMS over WiFi.

jonsie · ‎29-06-2020

@Chris_K will be best placed to answer this

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Chris_K · ‎29-06-2020

Wifi Calling has been a fantastic addition to our network and we can’t wait to bring SMS over Wifi to our network too, but it’s incredibly complex to implement and requires exhaustive testing. We hope to see it available sometime in 2020, but we’ll keep customers updated.

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MI5 · ‎29-06-2020

How long now since WiFi calling was introduced @Chris_K ?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Chris_K · ‎30-06-2020

@MI5 wrote:

How long now since WiFi calling was introduced @Chris_K ?

Looks like it was around 3 years ago.

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MI5 · ‎30-06-2020

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Chris_K · ‎02-07-2020

@MI5 wrote:

Shows just how complex it is

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SMS over O2 WiFiCall - Plans to enable the service

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