I have just moved from Virgin to O2 for my Mobile Phone service and after several attempts to Log-On to MyO2 online to change the User Name and Password that were dictated to me by Text Messages I have failed over and over again. Trying to explain this to your Online "Chat" is a complete waste of my time and I just need to speak to another Human Being to resolve this??? Having finally sorted out my Contract and Direct Debit, (I think??), this is the last thing that I need to sort out to enable me to relax... If I had known all of this before it was auto-generated I would have cancelled my Account completely. My name is James Marshall and my email is [Removed] - thanks.
