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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 250242 Views
  • 2 replies
  • 2 kudos

device plan payment

why can't we pay more off the device plan online, i want to make extra payments but don't want to have to call and sit in a queue everytime just to make a payment

Jonny by • Level 1: Joiner
  • 546 Views
  • 2 replies
  • 0 kudos

Adding A Phone To My Account

Asking in desperation, as I'm trying to upgrade, and O2 chat is down / customer support not open. I have an existing account, which has my daughter's phone on it. I want to add my own number to my O2 account (I was with O2, until recently). I have go...

Alan352 by • Level 1: Joiner
  • 405 Views
  • 1 replies
  • 0 kudos

Resolved! Calls and sms

I'm getting people call me to say they've had a missed call from me also being charged for sms I have not sent.if I cannot get any answers I will be stopping my D/D to yo you.i think your service is absalutly disgracefull that we cannot speak with so...

Trm by • Level 1: Joiner
  • 474 Views
  • 2 replies
  • 0 kudos

Resolved! my bill

Why has my monthly bill gone up from £20 by £0.54 with not extras showing? Basic tariff was £16.67 and is now £17.12 - + VAT?

Unsubscribe from Disney+

Does anyone know hit to unsubscribe? Haven’t used it other than to watch lady and the tramp!

Zed23 by • Level 1: Joiner
  • 451 Views
  • 2 replies
  • 0 kudos

Resolved! 0 spend cap

Hi guysCan someone help me how do I change my £0 spend cap on my phone ?

Abbie27 by • Level 1: Joiner
  • 626 Views
  • 3 replies
  • 0 kudos

Resolved! Moving number into O2 - I have a PAC

Hi,I've just moved to o2 from VF and have a PAC. The online for is not working to transfer my number and the 202 telephone line is not taking calls unless phone lost or leaving o2.So my new contract is pretty useless as I will continue paying VF as I...

Gollom122 by • Level 1: Joiner
  • 1778 Views
  • 3 replies
  • 0 kudos

Teacher discounts

Hey I’m looking to upgrade my contract but notice o2 get a discount for teachers. I’m struggling to get a code for this can anyone help.

Victoria8 by • Level 1: Joiner
  • 532 Views
  • 2 replies
  • 0 kudos
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