Solved: SIM - O2 Community

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Registered: 18-02-2017

I upgraded to a new phone and new contract (this includes a new sim to allow 5G). It’s been 27+ hours since I set the new phone and sim up and the sim is still not registering. Anyone know what I need to do?
(I’ve tried turning the phone off and on again. Also taken the sim out and back in again).

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Registered: 04-01-2009

You need to do a sim swap from your old number by text @MorganRose

Guide: Sim Swap: a mini guide 2017 update

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

2020-Awards-jonsie

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95950 Posts
612 Topics
7141 Solutions

Registered: 04-01-2009

You need to do a sim swap from your old number by text @MorganRose

Guide: Sim Swap: a mini guide 2017 update

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

2020-Awards-jonsie

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