Solved: SIM swap - different numbers

Anonymous · ‎31-03-2013

On Pay as Go, new phone, had a SIM swap (different sizes), phone and text all working (apart from MMS, different post) but on the phone under my number, it shows the number that came with the new SIM, not my actual number.... is this a problem / normal ??

Anonymous · ‎07-04-2013

O2 shop said that some phones can be edited, but it seems that this one can't, he doesn't think its a issue

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Anonymous · ‎31-03-2013

Are you using an iPhone? If so, go into your number then edit it, input your number then should be ok.

Anonymous · ‎31-03-2013

no, Nokia 620, Windows 8

MI5 · ‎31-03-2013

Older Nokia's used to allow you to save your number in the sim menu settings, not sure about win 8 though....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎07-04-2013

O2 shop said that some phones can be edited, but it seems that this one can't, he doesn't think its a issue

MI5 · ‎07-04-2013

It won't stop anything working, it just depends if it bothers you or not.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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