on 10-11-2017 15:56
on 10-11-2017 15:56
My wife is a Pay As You Go customer, she has received a text reportedly from O2 offering her an upgrade to a SIM only deal 500 mins, 500mb data and unlimited texts for £6.00 pm. Our local O2 shop didn't know anything about this deal, so we called the number 08001981355 the guy on the phone stated they would only sign up using Direct Debit, we had thought to use our Credit card as it offers us protection again potentual internet fraud. The whole deal is taking on a bad smell and is making me feel it could be a scam.
Could you please advise if this is a genuine O2 offer or if it is a scam.
Thank you
on 10-11-2017 16:07
on 10-11-2017 16:15
on 10-11-2017 16:15
on 18-11-2017 16:37
on 18-11-2017 16:37
on 18-11-2017 16:47
on 18-11-2017 16:47
on 10-01-2018 14:54
on 10-01-2018 14:54
I took up this offer on 24th Dec 2017 and have just had to cancel it as I was actually given a £10.50 pm SIM with only 250 mins and 250 MB of data. Luckily I hadn't put it in my phone or changed my number over. 02 tried to say it must have been an offer from someone like Carephone Warehouse, but it came to my PAYG phone as a tx from 02. I am furious as I've been with 02 as PAYG for 20 years. I told them I felt conned. I did not feel that they were really sorry.