SIM card not valid

ML1112 · ‎22-05-2020

SIM card message display as above preventing calls and texts

MI5 · ‎22-05-2020

You'll need a new sim.

Contact numbers for O2 here Guide: Coronavirus Community Help and Support

You can Skype unless you can use a different phone to call on.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

jonsie · ‎22-05-2020

Have you tried cleaning the sim card and rebooting the phone @ML1112

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Bambino · ‎22-05-2020

@ML1112 Is this a new sim card you've received with a new phone?

I DO NOT WORK FOR O2

ML1112 · ‎22-05-2020

No, not a new Sim or phone

Bambino · ‎22-05-2020

@ML1112 Okay. Try cleaning the card as suggested by @jonsie and if that doesn't help use the link provided above by @MI5. We've been told that 0800 587 4005 should be the first number to try. Choose any option. Even fraud or lost/stolen to get through.

I DO NOT WORK FOR O2

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