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SIM card delay.

SophieEstop1-
Level 1: Joiner
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on ‎02-12-2024 14:17 - last edited on ‎02-12-2024 14:37 by Community Manager

on ‎02-12-2024 14:17 - last edited on ‎02-12-2024 14:37 by Community Manager

I have been waiting for my SIM card to arrive. On ******** I had an email to say it was on its way (*********). My phone number was porting on ********, so I can only use my phone over a WiFi network. Is it possible to track this order, or send another. As I need to be contactable for my children’s school. 

 

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MI5
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on ‎02-12-2024 14:21

on ‎02-12-2024 14:21

@SophieEstop1- 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you - on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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