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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 271499 Views
  • 2 replies
  • 2 kudos

wrong number during setup

tried to create an account but autofilled my old number that no longer works. I now can't change this because I can't access anything without verifying a number that I no longer have.

fishwipes by • Level 1: Joiner
  • 138 Views
  • 1 replies
  • 0 kudos

Purchase phone

Hello I have put an order in for the new iPhone 16 pro I put all my details in but when I paid it said there was a problem?

Lucy31 by • Level 1: Joiner
  • 141 Views
  • 1 replies
  • 0 kudos

Resolved! Lost phone need new SIM card

Hi I’ve lost me phone need new SIM card sending out cnt log in to account cause cnt long in to account

leefano1 by • Level 1: Joiner
  • 213 Views
  • 1 replies
  • 0 kudos

Signal coverage is poor

Hi I live in St Helens area northwest wa10 ans we was on virgin then they merged with 02 and we got put on 02 service all around St Helens there is no signal can’t read emails ect every time we are near the town centre , my SIM card is a virgin card ...

Chas9187 by • Level 1: Joiner
  • 866 Views
  • 9 replies
  • 0 kudos

Resolved! Cancelling

I am looking to cancel 

Tibbs8 by • Level 1: Joiner
  • 171 Views
  • 1 replies
  • 0 kudos

my new sim isnot workin

i have a new iphone 16 pro max and i ask for a sim replacement as my other sim stopped woring. as the customer agaent send me an esim to activate on my phone but that on got canceeled and no one informed me . i had the call in yesturday . this i anno...

Resolved! Bill charged after cancelling contract

I cancelled my o2 pay monthly contract over the phone on 11th July as I've moved to Australia and was told this was all I needed to do and that o2 would stop payments coming from my account. I was charged the next bill on the 27th August which should...

My tarriff

I was recently on a call but was cut off to o2. I feel my tarriff is too expensive

Mohgan28 by • Level 1: Joiner
  • 433 Views
  • 3 replies
  • 0 kudos

Sim

Hi I’ve upgraded my iPhone to the 16 I’ve switched everything from my iCloud to my new phone but now my phone has no service with out WiFi can you help Steven

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