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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237742 Views
  • 2 replies
  • 2 kudos

Upgrading my O2 account with a new O2 contract

I'm trying to upgrade my pay monthly but its cheaper to buy a new contract. I'm in the process of trying to fill out the form to buy new contract. I want to keep my existing number do I put Yes or No to "would you like us to cancel your old contract ...

Adding insurance

Hi how do I add insurance to my mobile phone. 

Tiger0311 by • Level 1: Joiner
  • 250 Views
  • 2 replies
  • 0 kudos

New SIM activation

hi i received my new SIM andbi dont know how to activate it?

dharms by • Level 1: Joiner
  • 163 Views
  • 1 replies
  • 0 kudos

Cancel insurance

After popping into the O2 I heave decided I will be getting a new phone in a month or two. I wish to cancel my insurance policy on the iPhone 13 I have with you

Naim by • Level 1: Joiner
  • 249 Views
  • 1 replies
  • 0 kudos

Latest bill

Why do I have a bill for extra airtime this month?

Htebazile by • Level 1: Joiner
  • 177 Views
  • 1 replies
  • 0 kudos

Resolved! Bill

Hi, I want to change the bank account on my direct debit please

Jaig by • Level 1: Joiner
  • 258 Views
  • 2 replies
  • 0 kudos

Resolved! Payment

I want to change my payment date as I have no money 

Billy8 by • Level 1: Joiner
  • 192 Views
  • 1 replies
  • 0 kudos

I topped up my phone but it doesn't show

I topped up my phone the £10 monthly that was due. It said the transaction went through, but now says that my balance is £3.50, which is what it was before I topped up.

spacecase by • Level 1: Joiner
  • 219 Views
  • 1 replies
  • 0 kudos
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