02-12-2024 14:17
Hi.
My phone was last upgraded 15th Oct 2022. Am I due an upgrade as looking at my contract it says I can upgrade by paying the remaining balance of £300
02-12-2024 14:22
Not until your device plan is paid off.
Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you - on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks