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End my service with O2

Violet_05
Level 1: Joiner
  • 1 Posts
  • 1 Topics
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Registered:

on ‎02-12-2024 13:21

on ‎02-12-2024 13:21

Hello, I have permanently left the UK since September and how can I end my Pay Monthly service? I have been charged for several months until now but I am no longer using the service.

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gmarkj
Level 66: Unequalled
  • 12886 Posts
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on ‎02-12-2024 13:31

on ‎02-12-2024 13:31

All ways to cancel are in the guide Guide: Cancelling Your Contract @Violet_05 

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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Bambino
Level 86: Prestigious
  • 24416 Posts
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on ‎02-12-2024 14:00

on ‎02-12-2024 14:00

@Violet_05 If you need to speak to the Payment Management Team, download Skype Guide: A Guide to Skype to call free on 0800 902 0217

The opening UK times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

I DO NOT WORK FOR O2



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