on 29-01-2021 14:25
Hey, I pre-ordered the s21 and was trying to recycle my old phone. The email said to go to o2 recycle and add your order number as a voucher code to redeem the boost to your trade in value but it doesn't seem to work for me. Any ideas?
on 29-01-2021 14:40
Give it 24 hours for the new phone to register on the network / system, then try again.
on 29-01-2021 16:21
on 29-01-2021 16:21
Are you Entering the ' MS- bit as well as the numbers? I've just done mine ok.