cancel
Showing results for 
Search instead for 
Did you mean: 

Rolling Plan was paid but tariff not updated

Mcgoogles
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Really thinking about switching services. My monthly £10 tariff for my Rolling plan came out as expected from my Monzo account but I woke up this morning to a £2 charge for data usage. 

 

Getting tired of the wool being thrown over my eyes with this company. Every time I go abroad as well, even with data turned off, the top up in my account somehow dwindles to zero with no explanation for what it was used on. 

 

Can I please have my Rolling tariff for this month activated? After that I think I'm done.

Message 1 of 2
410 Views
1 REPLY 1

Cleoriff
Level 94: Supreme
  • 126924 Posts
  • 834 Topics
  • 7577 Solutions
Registered:

@Mcgoogles 

Unless you can do it yourself, then you need to contact O2

Give O2 a call on  4445 or 0344 809 222 (PAYG)

Or you can message O2 on social media on Instagram https://o2uk.co/O2CIG), Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW). 

Veritas Numquam Perit

Girl in a jacket
Message 2 of 2
403 Views