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Level 1: Joiner
Posts: 2
Registered: ‎03-11-2019
Accepted Solution


I am currently in the US and I don't understand why there is a bar in my phone. I have called customer service to notify that I was travelling and needed my service on, O2 always gives me hard time when am abroad and where I need communication the most. I need this solved asap
Level 1: Joiner
Posts: 2
Registered: ‎03-11-2019

Re: Roaming

can someone deal with my case asap
Posts: 112,293
Topics: 565
Solutions: 14,973
Registered: ‎04-04-2012

Re: Roaming


This is a community of customers like yourself and we cannot access accounts.

You need to contact customer service directly Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Level 69: Guiding Light
Posts: 16,257
Registered: ‎31-03-2010

Re: Roaming

@Ingrid There are many WiFi hotspots you can use until you get the issue resolved with O2. Just make sure you're using a VPN, as those hotspots aren't secure.