Roaming

[Ingrid]

I am currently in the US and I don't understand why there is a bar in my phone. I have called customer service to notify that I was travelling and needed my service on, O2 always gives me hard time when am abroad and where I need communication the most. I need this solved asap

[Ingrid]

can someone deal with my case asap

[MI5 · Accepted solution]

@Ingrid 

This is a community of customers like yourself and we cannot access accounts.

You need to contact customer service directly Guide: How to find help & contact O2 

[Bambino]

@Ingrid There are many WiFi hotspots you can use until you get the issue resolved with O2. Just make sure you're using a VPN, as those hotspots aren't secure.