Roaming in the US

Dipesh · ‎03-03-2023

I can't currently roam from the US. I am there now. Is there anything preventing this. Roaming is enabled on my phone.

MI5 · ‎03-03-2023

Some things to try:
Manually search for another network
Reboot the phone
Turn off 5g in network settings
If you have an iPhone change your data APN to "mobile.o2.co.uk"
If still not working then contact O2 to remove the Roaming bar on your account.
If you message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help you with this.

Guides:

Guide: Roaming MegaGuide

USA - Roaming with O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Bambino · ‎03-03-2023

@Dipesh O2 throttles their data speed down to 0.5mb when roaming in the US, so you'll be lucky if you can check your email. If you're going to be there for any appreciable time you'd be better off getting a Pay & Go sim from AT&T or T-Mobile if you need to use data.

I DO NOT WORK FOR O2

Breanna · ‎06-03-2023

Any luck getting this sorted @Dipesh?

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