cancel
Showing results for 
Search instead for 
Did you mean: 

Returning phone during 14 day cooling off

Kellylou30
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I returned the Samsung fold  as I hated it and wanted an iPhone so I had to take another contract out because i was returning the fold by postal (within the 14 day cooling period) and I would be without a phone for a week, I returned the Samsung phone via post last week and have not been informed if it’s been received and I’m still being charged for 2 contracts even though that’s what they advised me to do! Help! Thank you 

Message 1 of 2
265 Views
1 ACCEPTED SOLUTION

Accepted Solutions

jonsie
Level 94: Supreme
  • 87367 Posts
  • 596 Topics
  • 5309 Solutions
Registered:

Hi  

Looks like you should contact the sales team as they can help with that – or try them on Social Media if that works best for you –

See links below

Or you can call them from 8am to 8pm on 0808 002 0202 or 0800 081 0255

2020-Awards-jonsie5695219-2




O2 Social Media

SM IconsTwitter

Instagram

Facebook




View solution in original post

Message 2 of 2
259 Views
1 REPLY 1

jonsie
Level 94: Supreme
  • 87367 Posts
  • 596 Topics
  • 5309 Solutions
Registered:

Hi  

Looks like you should contact the sales team as they can help with that – or try them on Social Media if that works best for you –

See links below

Or you can call them from 8am to 8pm on 0808 002 0202 or 0800 081 0255

2020-Awards-jonsie5695219-2




O2 Social Media

SM IconsTwitter

Instagram

Facebook




Message 2 of 2
260 Views