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Return an item for Exchange

yamyamblade
Level 1: Joiner
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Registered:

I've ordered the wrong size Apple Watch 7 online and want to exchange for larger size, do I have to send it back through royal mail or can I take it into a store to swap? 

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madasaf1sh
Level 56: Guvnor
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Registered:

@yamyamblade 

 

You need to speak to customer services to return it , and it needs to returned via the same method as you purchased it I'm afraid. 


Call CS on 202 or 0344 809 0202 and they can arrange it

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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madasaf1sh
Level 56: Guvnor
  • 3768 Posts
  • 27 Topics
  • 893 Solutions
Registered:

@yamyamblade 

 

You need to speak to customer services to return it , and it needs to returned via the same method as you purchased it I'm afraid. 


Call CS on 202 or 0344 809 0202 and they can arrange it

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





View solution in original post

Message 2 of 2
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