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Return an item for Exchange

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yamyamblade
Level 1: Joiner
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on ‎18-10-2021 12:41

on ‎18-10-2021 12:41

I've ordered the wrong size Apple Watch 7 online and want to exchange for larger size, do I have to send it back through royal mail or can I take it into a store to swap? 

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madasaf1sh
Level 78: King of Kings
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on ‎18-10-2021 12:57

on ‎18-10-2021 12:57

@yamyamblade 

 

You need to speak to customer services to return it , and it needs to returned via the same method as you purchased it I'm afraid. 


Call CS on 202 or 0344 809 0202 and they can arrange it

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 78: King of Kings
  • 12091 Posts
  • 69 Topics
  • 3230 Solutions
Registered:

on ‎18-10-2021 12:57

on ‎18-10-2021 12:57

@yamyamblade 

 

You need to speak to customer services to return it , and it needs to returned via the same method as you purchased it I'm afraid. 


Call CS on 202 or 0344 809 0202 and they can arrange it

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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