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Refresh upgrade

Anonymous
Not applicable
Hi am trying to upgrade on my refresh plan but it keeps saying there's an error gonna k to upgrade options, anyone got any suggestions?
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Anonymous
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Upgrade in your local store is your best option 

View solution in original post

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Cleoriff
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Hi @Anonymous the best thing you can do is contact customer services tomorrow http://www.o2.co.uk/contactus

Veritas Numquam Perit

Girl in a jacket
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Cleoriff
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Or it may be a system error so you could try again in the morning before you ring customer services...

Veritas Numquam Perit

Girl in a jacket
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Anonymous
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Upgrade in your local store is your best option 

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MI5
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+1 for store upgrade.
Not only is the website unreliable and full of bugs, but they never have any phones in stock which you don't find out about until you have eventually paid and they have your money.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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ElaGirl
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^^^This - fast and reliable service in store.
Tis better to have loved and lost than never to have loved at all.
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jonsie
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@ElaGirl wrote:
^^^This - fast and reliable service in store.

For sure and you know immediately if it's in stock...hell, you walk out with it and no stress....

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Anonymous
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All done in less than 30 minutes usually 

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MI5
Level 94: Supreme
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10 mins tops for an upgrade.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 9 of 9
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