Refresh - Will my number be kept by default?

[Anonymous]

Hi - this is quite a simple question really, but the answer is nowhere to be found! If I order a new phone as "o2 Refresh" I want to know if by default my number will remain the same.

I've had the same number for a looooong time and don't want a new one, but on previous changes/upgrades it was always an option that I specified, whereas this time I can't see any option... I would assume that it's kept by default but could this be confirmed please?

[jonsie · Accepted solution]

You should get a new sim with the upgrade. If it's a different size use it and do the sim swap here to keep your number : http://swapmysim.o2.co.uk/

If your present sim fits the new phone simply use that.

[Anonymous]

Perfect - that's all I needed to check! Thank you!

[jonsie]

Happy to help